Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fantastic! I used mine to fix a zipper pull on a rifle tactical bag. The old zipper made of cast nickel just pulled off breaking in half. After ordering another product for about half of what this cost, I broke all 3 installing them. I then ordered this one which has a screw to it that allows you to just spread the 2 halves, screw it down and install your choice of a key ring pull, the cord pull with plastic end or both. Keep in mind, the large thumb screw is pretty good sized and there is no option to hide it inside as the backs of zipper teeth are flat, front are rounded which match this. Overall I am very happy since it completely fixed the problem in less than 3 minutes.
This product is great! Absolutely worth the money. I have a faux leather chair with a zipper on the back holding the foam in. I decided one day to open up the back to let the foam breathe a bit and then the zipper broke! Good chair but cheap zipper. If I had to take it to be repaired I’m sure it would not have been possible since the zipper track is closed on both ends and removing the zipper might have damaged the leather making it not possible to reattach a new zipper track (the leather didn’t have much room to give). Even if it could have been repaired I’m sure it would cost some decent moolah. This replacement zipper was a bit of a pain to get working because of how tough the leather was and the zipper was for size 4 (got the small zipnfix), but I was able to get it on and working eventually. There is a tiny bulge since the zipnfix is a little bigger than a normal zipper but the zipper is on the back of the chair facing a wall so I never have to see it. Totally recommend as a replacement especially if you have a zipper track closed on both sides.
I tried one other less expensive zipper repair kit from Amazon and spent 30 minutes trying to make it work before I requested a return on that one and bought this product. Their instructional video made perfect sense and made it so very easy to install. Realistically, I spent maybe 1 minute installing this kit by FixnZip. Don't bother with the other kits. Spend the $ here and get on with enjoying your life.
I am not going to lie, I was hesitant that this would work, as many other products like this one had terrible reviews. But this one was one that was reccomended by a fellow cosplayer. My zipper on my brand new boots broke and unzipped all the way down. This little magic zipper fixer worked perfectly. I screwed it on easily and it did exactly as the instructions said it would! Amazed. Definitely buying this again if I ever have another zipper emergency!
Everything is ok thank you
The zipper on my beekeeper suit would split open easily. I tried to fix it and the original zipper pull just fell apart in my hand. Panicked? Yes! Not a good thing to be wide open while tending bees. Lamented about the cost to replace the full length zipper. Ugh! Not cheap. While googling, I discovered this product. AMAZING! Arrived quickly and was super easy to install. I ordered the wrong size at first because the old zipper didn't have a number on it so I measured it too big. (Only needed to measure the teeth from side to side.) The return process was simple and quick. Within a few days I was tending my bees with confidence and have had no need to worry. This zipper replacement was installed in a matter of seconds and will outlast my suit. Highly recommend!!
The plastic zipper broke on our van’s bug netting. The manufacturer recommended this product. It did take me some time to figure out how to install it correctly- much fidgeting with the amount of tension on the screw - but it was a wonderful field repair. So you’re aware, the profile of this product is thicker than any OEM zipper, so fitting in close quarters may require some accommodation.
I used the zipper sliders to replace broken sliders on my daughter’s and granddaughter’s jackets. They were extremely happy I “saved” their favorite jackets!
I purchased this item to fix a sofa pillow whose zipper had been broken for years. I followed the instructions from one of the company’s YouTube videos and the enclosed instructions and was able to attach the zipper and zip up the back of the pillow in about 10 -15 minutes. This was one of the seat pillows where you had to really tug and pull both sides together because the foam inside the pillow was so thick. The little zipper held together the two sides that almost felt impossible to close. I added the zipper to both sides about a third of the way down from one end because unlike a jacket, it had no “starter” ends, I then pulled it backward to one end to close the previous teeth of the zipper and then planned to pull to the other end...I had trouble with this hence why it took me a while to fully close the zipper the Entire length of the pillow. I eventually got it done and the pillow looks great. Awesome product for a very good price.
Excellent replacement for broken zipper box (the place on the zipper slide side where the pin at the bottom of the zipper on the other side fits into). I was told that the whole zipper would have to be replaced because the zipper box broke off during a wash cycle. Fortunately I found FixnZip. Placing the FixnZip above the zipper slide resulted in fixing my winter jacket into having a double zipper which did not require the zipper box. I had problems at first because I hadn't tightened the FixnZip enough. I looked at the manufacturers website and followed their instructions, and everything is working great. I highly recommend this when you have a broken/missing zipper box, it sure beats replacing the whole zipper!