We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good and surround sound. did not expect. Be sure to order more.
Very beautiful earphone, the quality is good and everything works perfectly.
I have well received, it works, I'm satisfied
Very good product at cheap price. Thank you for the gift. The sound is OK. I like it. Also fast delivery.
Headphones-Super. Sound good. Recommend!!!!
Great. and bass and high and medium. :) everything is present. And the design is not bad.
Great Audio Quality For The Price. Package Came In a somewhat short amount of Time and was well sealed and protected. Both Headphones are working. Overall, Great earbuds especially for this low of a price. Will Likely purchase again from this store if i need another pair. Highly Recommend.
Fast shipping. Quality headphones on top. Recommend!
excellent quality especially for that price, I'm in love!
Great earphones. There are additional nozzles, nice sound. Super.
Great headphones. Balanced sound, juicy bass. In the kit there are rubber inserts of different diameters. Delivery fast
Headphones are generally a bomb, very qualitatively played. The parcel came quickly in 2 weeks
Everything came perfectly quickly, the sound is loud, the bass will be awarded.
The description is pretty accurate. stereo sound. headphones with a headset and two pairs of liners, the wires are strong, everything looks quality and reliable. Great price. recommend.
Basses are, average norms, high norms, I listen to rock and jazz, with the help of эквалайзера it is configured at all as you want, I like it very much
The sound is super. Let's see how many pro work. I'm happy with the purchase. Delivery took 10 days.
Good headphones. We arrived unexpectedly very quickly. less than 10 days.
Headphones gorgeous))) everyone is happy, I recommend the store and the goods)))
Great headphones! I recommend to everyone, I order not the first time and definitely not the last) the sound is good
Very cool headphones! The sound transmits perfectly, the voice is also good. It's enough to speak a little bit to hear the interlocutor.
Headphones the seller sent quickly, came in 2 weeks. All as in the photo, the sound is good, everything suits. the seller and I recommend it!!!
The headphones are just fire, bass, sound, quality! At the highest level
Unexpectedly, but the headphones liked the sound (much better sound than in the headphones from Samsung) especially for such money. Shipping fast. I advise the goods and the seller.
Everything came quickly and well packed. Headphones are quality, the sound pleased-there is something similar to the surround sound and bass. In general, a wonderful thing for its price and even more. Thank you to the seller, I recommend to buy.
THANKS TO THE SELLER, THE HEADPHONES ARE VERY GOOD, WE ARE WELL ON EARS, THE BASS IS ARE GOOD, I ADVISE TO BUY