Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super! Especially silicone! Under any nose))) There is a small smell, not nasty, silicone, but weathered well!
Very fast, 4 days, it's comfortable and it goes very well
Makes snoring less noisy.. I could finally sleep
Very good product
The description is exact as in the publication, they contain all the parts that it expresses, it works to open the nostrils and that more air enters.
These are great! I thought they would be hard and uncomfortable, but definitely not and I breathe so much better!
Product received as requested. Great quality and presentation. Recommend to all concerned.
Anti snoring device helped me a lot to breath from my nose. I strongly suggest the ones whose nose blockage trouble or snoring. This helps even the people who have sleeping apne or sleeping disorder
It came very quickly. Thank you. It's like a scripture. The goods are very satisfied. Thank you.
Hi, you 've arrived super fast just in 15 days, thank you very much seller, I recommend it to 100%, it has arrived all very well packed and in its cardboard box and then the round plastic box, I got them on 06/08/2020 and today is 18/09/2020, I 've used it every night, My wife says I snore rather less and looser, I for one feel my mouth and throat less dry, since there were mornings that my throat hurt from how dry I had it. Thank you very much, in my case they work.
good product. very nice price. reasonable delivery time. all in all satisfied.
It really helps. Works!) Perfect, Now you just need to use them to see how it goes.
Helps me sleep at night without opening my mouth
Super thank you very much very good seller Recommend to all Thank you
Super especially effective. Works very well for the night
Cordial greeting, the order came in very good condition. Thank you very much.
Thanks. I recommend the seller and the clip.
Excellent. They feel rubber and good quality. I bought them to breathe better and they go great for running and exercising as I feel my breath better.
Thank you
Thank you store! Very good. Recommend