Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I recently decided to try streaming and I didn't want to break the bank so I decided to give this one a try cause a friend kf mine has one and sounds great. If your a looking to do recording of any kind or streaming don't wait grab this mic it is amazing! I loved it so much and have got nothing but compliments on it that I bought another one just recently. If I ever am in the market for another mic this definitely has me for life.
Got everything right no problem I tested a bit already and it's working as it should.
Great input microphone, if you know how to set up get clean the voice! I advise using the voicemeeter.
Perfect microphone, audio pickup is amazing, use for work and only with the noise cancellation of discord is more than enough to not get outside noises
Great product, I believe it is the best cost benefit in the price range!
Was very good with articulated arm, being my main even headset, mic lapel! Plus light stay very beautiful in setup!
My son has never been happier. I think the pricing for this item is great considering the quality that you are getting. My son has tried higher priced mics and headsets but this has beat them all by a mile. Do not hesitate to buy this. I would definitely recommend it to anyone that is needing a mic set up.
Amazing product, quality highest price Works very well with a earphone in-ear for Games
Excellent cost benefit, good quality and the aesthetics of a microphone more expensive even.
It is really surprising the honesty of the product against the price charged. If you are in doubt about the quality, don't worry. Worth every penny.
This is really a well put together mike and it performs flawlessly! I definitely recommend this product for those looking for a quality microphone!
Very clean sound!
the quality is amazing and it’s so pretty
Great quality good contretion microphone and a wonderful audio capitation without doubt the best cost benefit of 2022 and even in 2023 I recommend it very mainly to those who want to have their first microphone, A microphone that will last for years.
The product fully corresponds to the description. Packed qualitatively. Everything works fine. The store sent quickly. It came in about 2 weeks.