We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It seems to be working great. I know my tub drains better.
I did not have high expectations as I have tried many things on my new kitchen sink drains after moving to a new place. The smell was foul. A day after dropping them in each sink drain the smell was gone. I could not be happier.
It kept my drain clog free for several weeks and it eliminates the odors that were coming from my bathroom sink I would recommend this to any friend who has constant drain trouble.
Love these. Love the orange smelling ones, but lemon ones ok too. I don't like scent of the blue ones. Works well. Reasonably priced. This seller was prompt & item was packaged well.
They work as advertised. Will buy again.
Worked as expected. Got rid of an annoying sink drain smell pretty quickly.
As someone who lives in a city and has to deal with the hassle of a Super coming to fix my drains, this stuff is great because I don't have to deal with clogs altogether. I recommend them.
Purchased these and immediately put some in all of my drains. They work very well. Would recommend to others.
What a great product to use for your sinks and drains. There is no measuring or spilling liquid drainage products. This product is convenient.
Seems to work as described. Thank you!
Love this product. Have been using since they became available.
Love these things, very satisfied. Thank you very much!!!
The Lemon scented sticks smell great!!
Love this product! I like to spend my time being creative, not cleaning. These little gems seemingly clean anything with ease!!
Using in bath tub and notice my bathroom does smell cleaner. It's really good.
It works great
Easy to use super quick delivery
It's good. I don't smell the lemon scent but it has removed the bad odor that was coming from the sink.
Drains seem unclogged. Slight lemon aroma with no noxious odors. I'll keep using it.
These are really great. My kitchen sink has a tendency to smell but if I use one of these every 30 days I do not have a problems. They are easy to use and really work.
These really work, and eliminate the smell
love the lemon smell SO FRESH.......
Super product and reasonable price!
Works perfectly in the house I rent since who knows what is down the drains before I moved in.
Great price, fast shipping.