Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect what I was looking for
also very nice on the ear hair. works as it should and it dosen't pull on the hairs
I had one that died and this one is exactly the same. Works well for my needs
I love this trimmer. I haven't changed the battery yet, so I don't know how long the battery life is, but it has already lasted much longer than expected. And the trimmer itself is great!
It works great why it’s the best dang nose hair trimmer I’ve ever had. It’s my second one.
Works great
I had one and my cosmetologist friend noticed and asked to use it for fine tuning men's haircuts. She lioves it and uses it daily.
It is a good trimmer and easy to use.
I always use this, it’s the best can’t be beat
works great. Attachments are helpful for multiple different situations.
I would say that this device is a great buy but be warned for the eyebrow trimmer. I may have been using it wrong but it took a lot more off than I wanted but other than that, the ear and nose trimmer is absolutely amazing.
Excellent. For this price-point you can’t expect something magical. Performs as expected and gets the job done
Great product
Got this for a friend and he loves it
I use this trimmer around the corners of my mouth behind the moustache and for eyebrows and stray nose and ear hair. Battery change is easy and one battery lasts a very long time. This is my 3rd one. I got 3 or 4 years use out of the others. Not bad for the price.
It's very strong, no pulling or snagging. Does the job every time.
Great gift to myself lol
hate the fuzz thats at the back of a short haircut? keep yourself trimmed up in between visits to the salon This little baby does the trick inexpensively and easily. Don't walk.. run.. these are awesome!
I tried several of this type of trimmers over the years and this is a standout due to ease of use, price and guess what it really works GREAT !
son loves shaving with this for quick shaves
This trimmer works well and is easy to use.
Very good .
Men as you get older it seems that hair only grows in tight places like your ears and your nose. This little gadget is like the weed eater you use around all those lawn ornaments that your wife puts out in the yard. It works great and there is no line to replace.
Uncle, everything is very much! Garna packaging and trimer itself on the Visot! I recommend!!!
Great Product that's easy to use