Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Shower Your Home With ALIEN Outdoor Laser Lights
I love it! It’s durable and the light show is vivid and reaches my whole house!
Worked great! Pictures won't do it justice. We have a Huge pine tree that my kids always dreamed of being lit up at Christmas. I set up the laser light and led them outside to a great surprise! They were thrilled! It looked great from the road and worked well all thru the holidays. Because our tree is enormous, one ligjt illuminated 2/3 of the tree. 2 lights are needed to light up the entire tree. We will be purchasing one more to light up the whole thing next year.
We bought this for use in RV parks in our fifth wheel. We use just the green outside and it looks like lots of fireflies in the trees. We also use the red at home on the high ceiling in our bedroom. We like the fact that you can choose any one color or any combination of the three colors and you can choose slow, fast, or stop for the motion. The remote has worked fine for us.
I love the lights for our seasonal camp site. They are so perfect fills up all our surrounding trees. They are my fairy lights. Big hit in the park
The three color spectrum (red, green, and blue) and the firefly like led projections are amazing and mesmerizing . Also, the coverage area of the RGB exceeds others I have purchased and the pin point like clarity of the led projection is great. Lastly, the ability to change speeds of the light movement with the remote is simple and makes the viewing experience even better.
We started taking down our Christmas decorations and our neighbors ask us to leave this out. The green looks like fireflies. Great for year round use.
So far this is a great purchase. Very bright, precise laser lights. Projects a long way off the edge of our house and into the trees even! Holding up even though we are in Alaska and it’s been below zero a while. Mounted it to get it above the snow. Cats love it shining through the window a little to chase the dots. Really impressed !
This is my third such projector light and it is by far the best of the three. I provides hundreds if not thousands of tiny twinkles in my tree branches and generates compliments from all who see them.
I am so thrilled with my purchase. The reviews about it looking so beautiful, like fireflies is right on! The brightness and colors are just perfect. Elegant decor for our home and so easy to use.
These are AWESOME! I have tried so many laser lights to find one that we could use year round on our deck and finally found the ones that I love!
We live in the forest and used this item to project into the evergreens around the house to create a starry sky effect. Worked very well, even in snowing conditions.
very large display area for the house. covers the house plus trees around it. colors are very bright. I recommend.
I live in a rural area and since COVID-19 has happened I am really glad we bought this almost a year ago!! We haven’t used it outside (we used it in a garage last year for a Halloween party) so we faced it toward the 5 acres of woods we have behind our house. Our neighbors could see it all the back, through the trees, at their fire pit (1/4 mile from our fire pit) and drove their cart over asking where they could find one! Well worth the price, it’s a fun little party toy!
Laser lights really light up my backyard. Goes right through my pool.
I was happy when I saw how these lihts light up my back yard for my party! They are great and easy installation...
We love this light display and so do our neighbors Unique. Easy to use, very mobile- we moved around our yard until we got just the right backdrop for the light display. Enjoy watching every night
Bright fantastic lights. This is my first laser light. Had to have blue! What I didn’t like was the detached main power cord to the laser unit. A tad bit too many parts to put together and had a problem with the loose power cord to the unit. I was tired and not thinking right..Checked it again and managed to finally secure it in place. For the remote control you had to find a baby screwdriver i looked high and low for one and removed the battery seals. It is great that the remote came with batteries. It works really well and you can choose how you want the lasers lights to do its thing! I love it.
We bought this to put in our yard and highlight the trees coming up our driveway. It works beautifully. The lights really show up and where it is shinning on the trees it gives it a real 3D effect. We love it!!
I love the firefly effects. Our neighbors are enjoying them also. Almost every vehicle that drives by our home either stops and looks or they slow down to see the lights.
Very well built and works great. I will likely purchase another next Xmas!
works great.no problems. used in the backyard for a birthday party. super cool. extra long power cord is nice too. mountable to wall or in ground. easy to use.
It makes nice light displays, not like the cheap ones you buy at stores, I will continue using it every christmas
This is my 5th laser light. I've bought 2 other kinds and their patterns are cheesy. this laser pattern gives the best random pattern the makes the presentation ethereal and classy, not some busy predictable pattern that is cheesy. Very durable (going on 4 years now on my first one, with heavy snows in Colorado. No complaints and worth the money.
We love this laser light! It actually looks like snow falling from the tree tops! Thinking of buying a second one!
This is my special needs son, we bought it for him for his birthday. He loves lights that blink. He loves to see Christmas lights, we take him to our local fairgrounds to see them .