Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Previously tried another one that was very complicated, then turned out you're supposed to touch the forehead with it and slide it to the ear - that was NOT what I wanted (I wanted no contact) so I returned it and tried this iHealth PT3 - IT'S FANTASTIC! There was no complicated set up - just put the included batteries in, pointed it at my forehead and got a VERY accurate reading immediately - it vibrates after a second and shows the temperature as clear as anything. It's EXCELLENT and from now on, nobody comes in our house without having temperature taken, and both of us use it daily to check our own temperatures. Highly recommend it. It's so easy to use. Get close to the forehead, press the button once, wait a second, and it shows the temperature clearly. A pleasure to use.
When I saw it on sale, I knew I had to have one in my home. It is very user friendly, has a fast read time, and I can check my kids without waking them up at night. The vibration is a strong, quick buzz to let you know you got a reading without waking up your kid. The soft white light shows up in all setting, light or dark. It feels great in your hand and even my 7 year olds can properly use it on each other.
1. Temperature reading is pretty accurate for an infrared thermometer with ~ 1 degree f error at most 2. Nice to be able to change unit like advertised 3. Love love love the design, very minimalistic with no extra buttons or colors.
I had a much more expensive one and it didn't work after a few uses. This one doesn't have the memory data and piled up useless stuff to make it tear up quickly. It feels good in the hand, doesn't feel like thin cheap plastic and performs everything but what it is needed for. It's heavier, more solid, reads the temp in a second and shuts off in 8 seconds. It doesn't stay on a half day and drain the battery. It looks and feels like a professional instrument, not a cheap light plastic toy. If it continues to function the way that it's doing, it is worth every penny and is a fair price. As things are now, I would buy it again. I am telling you the honest total truth, this is a good one.
I purchased several of these for the company I work for and use it to test employee temperatures. I still haven't read how to operate it but I got it right away. I had to explain this (without reading instructions) to 80% of the users
I have purchased & used a variety of thermometers throughout the last 2 months: ear, forehead, oral, touch & non-touch kinds. This one is quite accurate (I have compared the temperature to my oral & the ear ones), & extremely fast, less than a second for a reading. I love it, because it is the only one that's non-touch yet accurate. Easy to use too, with no waiting for a reset. Overall a great buy, esp for this price. The touched forehead thermometer that I purchased before this one was almost twice the price, & there's a wait for the reading. I recommend.
I doubt that that anybody will read my little review, it'll be pushed so far back in the several thousand nobody will see it. Anyway I hope that it is read because this is the best one that I have purchased, since this crises began. This thermometer works as it is said to. It's very simple and easy to use and it perfectly accurate.
Decided to replace the trusty Braun thermoscan ear thermometer that we bought back in 2007 when our first child was born. The Thermoscan wasn't broken, just that it feels outdated. This No-Touch thermometer is really well-designed. Simplistic, and intuitive to use.
Out of 9 thermometers i purchased for the company, this is the only product that is accurate and last long. All thermometer from China does not last more than a week use.
My major complaint with most thermometers the 4 - 10 seconds of constant contact to the forehead, temple, or ear that is needed to get accurate results. On a sick, wiggly, difficult, or unhappy child it is a frustrating process. This is easy. Follow the directions and point at the forehead from about an inch away and you have your results.
Simple setup, easy to use, clear read out, accurate (compared to another skin probe), resets within seconds, family fighting over who gets to try it out next . . . completely disagree with another reviewer's comments, this worked perfectly holding a few cm away from skin surface at the center of the forehead 10 out of 10 times. Shipped in sealed authentic US packaging which was also reassuring.
Right out of the box works amazing and super easy! Arrived in a few days during covid, so we were very lucky to get it so quick! It’s sleek and cool looking lol not that it matters at all for a thermometer but it is cool. It works on me, my husband, my son. And I can take temps while little guys asleep.
I love this little no-touch forehead thermometer. I bought it for a family member who is almost 99 years old and in hospice. She has coughing and gagging issues so an under the tongue thermometer would be difficult for her to use. It's smaller than I thought it would be, very sleek and ergonomic and not bulky at all. It's very easy to operate and easy to read. It takes a temperature within seconds. There are no "bells & whistles" (like a memory of past readings or a storage case), which is just what I wanted. These IR thermometers are pricey but this one is very reasonable compared to the other choices. I can't speak to the accuracy because we had nothing to compare it to, but I took reading after reading on everyone who stopped by the house and they were all within reason. Sometimes it seemed to get stuck on one reading for three consecutive tries on different people, but then the fourth would be a different number. All my "subjects" were sitting at rest in close proximity and this is a skin temperature reading, not an internal reading, so it's quite possible that, at normal body temperature, the ambient temperature would exert an influence on everyone's forehead and yield a similar temperature. I'm going to assume that it's accurate enough to tell the difference between a baseline temp and a fever but if I were reporting an elevated temperature to any medical personnel I would make sure they understood that it's a forehead reading. I would highly recommend this model to anyone who needs an IR thermometer.
This is a very good looking thermometer, I compared with my Kinsa smart thermometer when I was not in fever, same reading like oral thermometer. And the device is very good looking! So simple to operate with one button, and it vibrates to alert you the testing is done. Accurate and not expensive at all.
Daughter just came down with a mild cold, and we have been using both the old Thermoscan and this No-Touch thermometer to see if there is any difference in the reading. While this is not a affirmative test for accuracy, both thermometers' readout are within 0.3 F of each other, so we are fairly confident that both of these are good for their function.
I mainly purchased this for the middle of the night. My littles tend to spike their fevers at night and they always feel like they are 500 degrees. I wanted a way to take their temp without disturbing them. This is PERFECT for that. No beeping, no bright lights, easy to hold and use. That being said, the people complaining about inaccuracy aren't using it in the proper spot. I tested this by measuring different areas of the forehead and they are not all the same temp with or without a fever. You need to aim it at the center of the forehead about a fingers width away and you'll be all set!
We are using this at our clinic it is a go-to for our nurses, their favorite thermometer to take temps. The shipping was surprisingly quickly then what they for predicted. Highly recommended.
I'm a Family Practitioner PA for the past 38 years and cannot tolerate an incorrect temperature reading. This is right on compared to both a glass and digital thermometer. Takes only a second to work and it even works with a moving target. Highly recommended for the medical professional and for home use, especially with little kids. Stay healthy.
This is exactly what I was looking for, for work! I am a hospice nurse and my patients can be agitated, with thin skin and many diseases. I don’t have to touch them or bother them when they are sleeping. Easy to clean and I love the sharp clean look.
I first came to know this device at work for temperature screening due to COVID-19. Of the 5 different kinds of thermometers we bought, this was by far the most accurate when used in the correct spot. We checked it against medical grade oral and tympanic thermometers, and when someone asks for "the good one", this is the thermometer us nurses grab!