Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Alisaleplus.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alisaleplus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We have been troubled by some small insects like mosquitoes,fruit fly etc in this summer. We actually has already got three other kinds of bug zapper racket from local shop. I have to say that this stuff is good, but two of them was broken after one week. So when I decide to buy a new bug racket I carefully to look at the others as well. Luckily, thisone is the best, my mom love it too. It is very powerful, especially when swing at the mosquitos which is immediately blown away. It it aslo very portable, the built-in bracket allow it put it anywhere. The blue light attract mosquitoes too, but for the bees, I suggest you'd better close the bracket and press the power button to kill it.
Yea yes and yes. I leave this on while it is charging and the bugs get zapped! Loud but know it is working. Makes the dogs bark each time.
I like the fact that it doubles as a fly trap with the glowing light. It has zap mosquitoes, gnats and flys.. and watch your fingers as this little puppy pack a little punch
It's very good.
good stuff
Very Fast - I'm very satisfied
product is really very good. super satisfied. I recommend it to everyone
It does what it suppose to do.
this electric bug zapper is quite the prolific killer of flying pests. You can use it as a swatter to take down any winged bugs with some decent sized voltage.
Very good product. I ordered again
One touch and they are zapped and down. This device is also foldable and can be set up as a conventional hands free bug zapper. The flying pests will be naturally drawn to the bright light that this zapper emits.
Good.
Everything OK, it worked perfectly.
I have tried a lot of solutions and sprays help but the chemicals do not smell good and in the long term I guess will hurt my lungs. I really enjoy and recommend this product if you are having the same problem.
This is the best bug zapper I've ever owned! It has helped to reduce the number of gnats in my home office that were driving me insane! Those bugs really light up when they're hit! Love this thing!
What I love about 2 in 1 Electric zapper is when it in charging mood on the stand it still can zap flies / Mosquitoes. I would recommend this item to all my friends and family.
Great product we leave it on in the dark catches the mosquitoes or we take it outside and stand it up on the door works great
good product...works well
Good store! I recommend!
Works great! Kills bugs that fly and crawl. Fun to watch as well.
We had many flies for few days and we left it power on all day. It killed all the fly. It cannot kill a fly right away but it can give great damage. No problem to kill a mosquito for sure.
Love these! We use them for the little bats all the way to flies and they work every time. You can end up zapping you fingers, so watch out, but other than that we love these!
I used it to kill flys it was just like playing tennis once’s you hit the fly you got it
I’ve been replacing all our battery fly seaters for the rechargeable ones and I liked that these came in a double pack. The rackets are sturdy and good quality. They recharge quickly and seem to last quite a while. They come with cables, instructions and whatever else you may need. I think this is wonderful deal cause I paid as much for just one racket only a little while ago. Overall, I am very happy with these.
They work great and stay charged for a long period.